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How to Claim


For over 40 years, Sutton Special Risk’s claims team has been dedicated to providing customers with exceptional service. Our in-house claims handling means you have direct contact with our claims staff to ensure fast and efficient processing of your claim. The Sutton claims team provides service in English, French and Spanish and is trained to handle a broad range of claims, including medical, accident & health and property & casualty. We manage claims from around the globe. We are here when you need us and strive to make the claims process as easy and smooth as possible.

Claims forms are available online here. To submit your claim form, please email or mail it to Sutton Claims. For fast and easy medical claims processing, we recommend submitting your claim through the Sutton app.

If you have questions about an existing claim please contact us at:

SSR claims@suttonspecialrisk.com
 
SSRToll free (Canada and the U.S.): 1.800.461.3292
Monday to Friday 8am-5pm EST


Submitting Claims on the Sutton Portal


The Sutton portal offers an efficient way to submit claim expenses anytime, from anywhere in the world. Portal users also have quick access to travel & medical assistance, product information and important contact information. Submitting a claim is fast and easy - just answer a few questions, take a picture of your receipts and submit it on the portal for our claims department to review.

Click here for a guide to making claims, payment options, a medical claim form and a portal FAQ sheet.


Log in or sign up for the Sutton app here: www.suttonapp.weeverapps.com

Click here for more information on how to:
  • Access the app
  • Sign up
  • Save the app on your home screen or desktop

If you have questions, please email our App Support Team: app_support@suttonspecialrisk.com

 
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