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SSR

How to Claim

For almost 40 years, Sutton Special Risk’s claims team has been dedicated to providing customers with exceptional service. Our in-house claims handling means you have direct contact with our claims staff to ensure fast and efficient processing of your claim. The Sutton claims team provides service in English, French and Spanish and is trained to handle a broad range of claims, including medical, accident & health and property & casualty. We manage claims from around the globe. We are here when you need us and strive to make the claims process as easy and smooth as possible.

Claims forms are available online here.

If you wish to make a new claim or have questions about an existing claim please contact us at:

 
SSR claims@suttonspecialrisk.com
 
SSR416.366.2223
Monday to Friday 8am-5pm EST
SSRToll free 1.800.461.3292
 
SSR 416.366.4608


To send in your paper claim, Canadian addresses can mail to our Toronto address:

33 Yonge Street, Suite 270, P.O. Box 311
Toronto, Ontario
M5E 1G4


For fast and easy medical claims processing, we recommend submitting your claim through our mobile app.



 

Sutton Mobile App

 
The Sutton Special Risk App has been updated and redesigned to better meet the needs of our clients. The app now offers a more efficient way to submit claim expenses anytime, from anywhere in the world. App users also have quick access to travel & medical assistance, product information and important contact information. Submitting a claim is fast and easy - just answer a few questions, take a picture of your receipts and submit it on the app for our claims department to review

If you have any questions, please email our App Support Team:

app_support@suttonspecialrisk.com

 
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